Privacy Policy

Introduction

At Living Treasures Wild Animal Park, your privacy is a priority. This policy documents what information we collect and how it is used. If you have questions about our privacy practices, please contact us at (724) 593-8300 or visit us at 288 PA-711, Jones Mills, PA 15646.

Scope

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected. This policy does not apply to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

We collect information when you:

• Contact us directly — we may receive your name, email address, phone number, and the contents of your message.
• Register for an account — we collect your contact details, including name, address, email, and telephone number.
• Purchase tickets — we collect the information necessary to process your order, including name, email, and payment details (processed securely through our third-party payment provider).

How We Use Your Information

• Maintain, operate, and improve our website
• Understand how visitors use our site and develop new features
• Communicate with you regarding updates, customer service, and marketing (with your consent)
• Process ticket orders and send confirmation emails
• Detect and prevent fraud

Log Files

Our website follows standard hosting practices by collecting log files. This information includes IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, and page navigation data. This information is not linked to anything that is personally identifiable and is used for analyzing trends, administering the site, and gathering demographic information.

Cookies

Our website uses cookies to store visitor preferences and optimize the user experience based on browser type and other information. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

Third-Party Services

Third-party services (such as payment processors and analytics providers) may use cookies and similar technologies. Living Treasures Wild Animal Park has no access to or control over these cookies. We recommend reviewing the privacy policies of these third-party services.

CCPA Privacy Rights (California)

Under the California Consumer Privacy Act, California residents have the right to request disclosure of the personal data we have collected, request deletion of personal data, and opt out of the sale of personal data. We will respond to any such request within one month.

GDPR Data Protection Rights

If you are a resident of the European Economic Area, you are entitled to the following rights:

• The right to access — request copies of your personal data.
• The right to rectification — request corrections to inaccurate or incomplete information.
• The right to erasure — request deletion of your personal data.
• The right to restrict processing — request that we limit how we use your data.
• The right to object to processing — object to our use of your personal data.
• The right to data portability — request transfer of your data to another organization or directly to you.

We will respond to any such request within one month.

Children's Privacy

We do not knowingly collect personal identifiable information from children under the age of 13. If you believe your child has provided this kind of information on our website, please contact us immediately and we will promptly remove it from our records.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at (724) 593-8300 or visit us at 288 PA-711, Jones Mills, PA 15646.